Conversational ChatBot for the best Customer Experience

Help customers during pre-sales, sales, and service requests 10x faster















Features of EasyChat©

Do-it-yourself

Do-it-yourself dashboard to easily manage the content of the bot yourself.

User-journeys

Create custom user-journeys and flows to capture all customer scenarios.

Integrate anywhere

Easy integration with core-banking, MIS, and various other systems through APIs.




Multi-channel support

Develop-once-deploy-anywhere. Available through 12 different channels.

Type or Speak

Let your customer type as well as speak. Support for Alexa and Google Home/Assistant.

Behavioral Insights

Analyze the user conversations to get deep insights of user behavior and provide them better service.

Map the user journey

Pre-sales

Help customers understand your offerings.

Customers can ask things like:

  • What is the interest rate of Home Loan?
  • What documents are required to open a savings account?
  • What are the charges for education loan?

Sales

Help customers provide their information.

EasyChat© can politely collect user information like:

  • Name
  • Email
  • Phone Number

Transactions

Help customer transact.

Users can ask things like:

  • What's my account balance?
  • I want to do a mobile recharge
  • When is my next premium due?

Service requests

Allow customers to submit service requests.

Users can submit service requests without going to branch:

  • I want to get my address changed
  • Download change in nominee form
  • Schedule a meeting with relationship manager

Trusted by the State Bank Group

Team of IITians

Industry Veterans

Make your customers happier today!

804, Building 311, Ghatkopar East, Mumbai - 400075